Product Info | Support

Diabetes+ FAQ

Q. Where does my data go?

A. It remains on your own device at all times; we do not copy this anywhere else. If you are using iCloud, the application data will automatically be backed up incase you lose your device. If you are sensitive to your data, it is recommended that you use the built in iPhone pin setting service.

Q. How can I get my data out of the app?

A.You can export your measurement history from the application at any time using the export feature in the measurements section. You can e-mail this to yourself and open it in all major spreadsheet packages, such as Microsoft Excel or Numbers from Apple's iWork suite.

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Please contact us at support@stackthread.com. We check this address every 24 hours, so please give us time to investigate and get back to you.

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